Texting is now a socially acceptable way to communicate, even for business purposes. Many people prefer texting to phone conversations or emails because texts are faster and can be sent and answered from anymore. But, because texting is a form of one sided communication that doesn’t invite further reflection people can sometimes commit etiquette mistakes when it comes to texting. Here’s a quick look at some of the most basic texting etiquette rules you should always follow whether you are texting a friend, a family member, or a coworker or client. There’s many other guides you can use too if you need more advice.
Use Proper Punctuation
Texting is a faster method of communication than email but the way that you present yourself in text still matters. Use proper punctuation, capitalize only the first letter of the first word of a sentence, and don’t use all caps ever. People will make assumptions about your skill and character based on what they see on their screen so make sure that you are always using proper punctuation the same way that you would if you were emailing that person.
Use Full Sentences
When you’re in a hurry you may not want to type out an entire thought but that makes you look sloppy and like you don’t pay attention to details. Take the time to write out full sentences or use dictation to make sure that the text is made up of complete sentences. Even if you’re just texting a friend you should use complete sentences so that you get in the habit of sending complete thoughts when you text. Don’t be like a child using a messaging app.
Don’t Text Too Often
When you send a text and the other person has their read receipts on and you can see that they have read the text it can be maddening when they don’t respond right away. But, you don’t know what’s going on in their lives at that moment. There are dozens of reasons why they may not respond to your text right away. Unless it’s an emergency don’t send a bunch of follow up texts trying to force them to answer you. Let them answer you in their own time.
Ghosting is the worst. And now it’s not just something that people do to people that they are dating. Friends are doing it to each other. Workers are doing it to their bosses, clients, and other workers. It’s the height of rudeness and it needs to stop. If you don’t have interest in talking to a person anymore, whether it’s a romantic partner, a friend, or a business associate you should be a grownup and tell them, nicely. Don’t just stop communicating with them or block them. It’s childish and rude.
Don’t Text At All Hours
While you may be up in the middle of the night or extremely early in the morning the person you are texting may not be, and getting the notification of their text could wake them up or disturb them or make them feel like they have to answer immediately. Keep your texting to a minimum late at night or early in the morning unless you know for sure that the other person is awake.